Franklin, WI

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
Karic offers flat rate shipping in the US. Free shipping is available on orders of 8 bottles or more.
What is your return policy?
Return Shipping: If you are not satisfied with your purchase for any reason, simply return. We accept only unopened item that you want to return to us within 30 days of delivery day. We cannot process returns after 30 days. Please contact us for authorization before returning product. Buyer pays return shipping. Return will be returned to method of payment. When we receive back the product, we will return 90% of product price re-stocking fee 10% needed. We cannot refund shipping costs.
Which payment methods are accepted in the Online Shop?
Karic accepts a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.
How long will delivery take?
Orders are usually processed and shipped within 24hrs of order processing. Delivery in the US is 3 to 8 days.
How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
What exactly happens after ordering?
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse as soon as possible.
Do I receive an invoice for my order?
Yes. You will receive your invoice via e-mail when your order is sent out to you.

Send us an email